Privacy Policy

Last updated: February 2026

1. Information We Collect

At AlivioMind, we collect information you provide directly to us, including:

• Contact information (name, email, phone number)
• Information you share during counselling sessions
• Feedback and survey responses
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our mental wellness services
• Communicate with you about programs and events
• Respond to your inquiries and support requests
• Send you relevant resources and updates (with your consent)

3. Confidentiality

Your privacy is paramount. All information shared during counselling sessions is kept strictly confidential. We adhere to professional ethical guidelines and only share information when:

• Required by law
• There is imminent danger to you or others
• You provide written consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your data
• Request deletion of your data
• Opt out of marketing communications

6. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: info@aliviomind.com

Address: Accra, Ghana